Question 1

How does the Jobber integration work?

Accepted Answer

It's native and takes one click: in your CallsAround dashboard, open Developers → Integrations and connect your Jobber account with OAuth. From then on, every message the receptionist takes becomes a Jobber client (matched by phone number so repeat callers don't duplicate) plus a request titled with the caller and urgency, with a note carrying the full story — problem, callback number, and address.

Question 2

How do I connect CallsAround to ServiceTitan or ServiceTrade?

Accepted Answer

Through our Zapier integration. Accept the CallsAround invite link on this page, create a Zap with the 'New Message Taken' trigger, and map the caller's details into your platform's Zapier actions — ServiceTitan offers Create Customer, Create Job, Create Lead, and Create Booking; ServiceTrade offers Create Job, Create Company, and find-or-create matching. The same pattern works for Housecall Pro, QuickBooks, Google Sheets, Slack, and thousands of other apps.

Question 3

Are the Zapier triggers instant or polling?

Accepted Answer

Instant. CallsAround pushes the moment a message is taken — Zapier doesn't poll on a schedule — so the lead is in your system while the caller's phone is still warm.

Question 4

What data comes through with each message?

Accepted Answer

The caller's name, callback number, address as spoken, the problem in their words, an urgency level (normal, high, or emergency), which CallsAround line answered, and when. Completed calls can also trigger with disposition and duration.

Question 5

I use software that isn't listed — can I still integrate?

Accepted Answer

Almost certainly. If it's one of the 8,000+ apps on Zapier, use the Zapier route. If it has its own API, use ours: every CallsAround account includes REST API keys and signed webhooks (verified like Stripe's) documented at callsaround.com/docs/api. And if you tell us what you run, integrations are a priority — several were built because a customer asked.

Question 6

Does the integration cost extra?

Accepted Answer

No. The Jobber integration, Zapier triggers, API keys, and webhooks are included with CallsAround. Zapier itself has its own plans (their free tier covers basic Zaps), and your job platform is whatever you already pay for.

Answered calls become work orders — in the software you already run.

Jobber

ServiceTitan, ServiceTrade & more

API & webhooks

What arrives in your system, exactly

Integration FAQs

Your phone answered. Your board updated. Automatically.